Returning your order is a straightforward process.
To initiate a return, please follow these steps:
Fill out the return form here. Ensure that you provide accurate information, including your order number, reason for return, and contact details.
Send the return form to our address [email protected]
Send the package to AS Mapon, Ojāra Vācieša iela 6B, Rīga, Latvia, LV-1004
After receiving the device, the refund will be issued to your bank account within 2-3 days, but not longer than 14 days.
🚨 Items sent back to us without first requesting a return will not be accepted.