Skip to main content
All CollectionsBilling & AssetsAsset ManagementPeople also ask ...
Why don't I have the option to deactivate a vehicle?
Why don't I have the option to deactivate a vehicle?
Updated yesterday

If you do not have the option to deactivate a vehicle under Asset management, one of the following three scenarios is possible:

  • The terms of Mapon's service contract temporarily or generally does not offer this option for your account;

  • You or another user has already clicked the DEACTIVATE button earlier this month;

    📘 A vehicle that has had its subscription fee temporarily deactivated disappears from the map at the end of the month.

  • 30 days have not passed since the last activation.

🔔 You can deactivate devices only once in 30 days since the previous activation.

Did this answer your question?