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Why don't I have the option to deactivate the vehicle?
Why don't I have the option to deactivate the vehicle?
Updated over 4 months ago

If you do not have the option to deactivate a vehicle under Asset management, one of the following three scenarios is possible:

  • the terms of Mapon's service contract temporarily or generally does not offer this option for your account;

  • you or another user has already clicked the DEACTIVATE button earlier this month;

📘 A vehicle that has had its subscription fee temporarily deactivated disappears from the map at the end of the month.

  • 30 days have not passed since the last activation.

🔔 Keep in mind! You can deactivate devices only once in 30 days since the previous activation.

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