How can I check if my route was shared with e-TOLL?
If you want to make sure that your route was forwarded to e-TOLL, you can use Sent Coordinates functionality in the e-TOLL integration tab.
Why my routes are not being sent to e-TOLL if I have successfully registered my car?
It is mandatory to switch on Data forwarding after successful car registration and before your vehicle enters Poland.
Why does my invoice include e-TOLL position for a vehicle that I have switched off data forwarding for?
If you are not planning to use e-TOLL for some while or at all on some of your vehicles, besides switching off Data forwarding you need to unregister your cars. Otherwise, you will be charged for using this service per each vehicle which remains registered.
Why my routes are not forwarded to e-TOLL and are not visible on Mapon?
If you receive notifications that your route was not delivered or you see that your routes are missing on Mapon, then there might be GPS signal issues or your device is currently out of mobile network coverage. In the worst case, there might be some technical issue with a device or its connection to the vehicle battery.