If the third party platform is not receiving data from your Mapon account, please check if there are necessary permissions in the Available actions and Available vehicles or car groups.
Also, we suggest you to share our API documentation with the IT specialist of this third party platform. He will be able to find there all the data sharing methods and examples which are supported by Mapon API key solution.
API documentation can be found in API keys section
Or you can use this link to open our API documentation.