Having multiple driver records for the same driver typically occurs when a user with permission to create new drivers creates a new profile for a driver without checking if an existing profile already exists.

This can happen if the user does not perform a search for the driver before adding them, leading to the creation of duplicate records.

To prevent this issue, it's important to always search if the driver profile already exists before creating a new one. This ensures that duplicate profiles are not created and helps maintain accurate and organized driver data.