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How to deactivate or delete a driver
How to deactivate or delete a driver
Updated this week

In our platform, when you want to remove a driver, you can choose if you would rather their profile remains in the list of drivers or if you want to completely delete it.


To deactivate a driver

📘 A deactivated driver won't have access to the mobile application or the platform. However, you will still see the driver's profile in the list.

  1. Go to Driver management → Drivers.

  2. Clicking the Edit button on the right side of the driver you want to deactivate. ​

  3. In the 'Profile data' tab, check the box labeled 'Deactivated'. Optionally, add a comment to explain the reason for deactivation.

  4. Click SAVE to finalize deactivation.


To delete a driver

​To completely delete a driver's profile from our platform:

  1. Go to Driver management → Drivers.

  2. Clicking the Edit button on the right side of the driver you want to delete. ​

  3. Click the red Delete button at the bottom left corner.

  4. Click "Yes, delete" to confirm.

✅ If you are having trouble deleting a driver's profile from the platform, please contact our support team.

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