🚨 If a tachograph device is not 'Locked' with a company card, you might get a fine from the respective authorities. It can also lead to tachograph file download failures or downloads of files with missing data.
In the
Tachograph solution ➜ Tachograph data downloads section go to the "Vehicles" tab.
Look for the 'Locked with company card' column.
Check the status for each vehicle:
⬜ Locked: This means the tachograph device in the vehicle has been 'locked' with a compatible company card and also, the vehicle and company card are in the same depot.
🟨 No data: This means we don't have any information about the locking status because remote downloads have never been successful.
🟥 Not locked: The tachograph device in the vehicle hasn't been 'locked' with a company card.
🟥 Warning: The tachograph device in the vehicle is locked with a company card, but the remote downloads could fail because, either:
The tacho device in the vehicle is locked with a company card not compatible with any cards currently added to the platform (it's most likely locked with a company card that belongs to a different company).
Or, the tachograph device in the vehicle is locked with a known card, but the company card and the vehicle are placed in different depots, so the remote download process could have issues.
