🚨 If a tachograph device is not 'Locked' with a company card, you might get a fine from the respective authorities. It can also lead to tachograph file download failures or downloads of files with missing data.
In the Tachograph Data Downloads section go to the "Vehicles" tab.
Look for the 'Locked with company card' column.
Check the status for each vehicle:
⬜ Locked: This means the tachograph device in the vehicle has been 'locked' with a compatible company card and also, the vehicle and company card are in the same depot.
🟨 Unknown: This means we don't have any information about the locking status because remote downloads have never been successful.
🟥 Not locked: The tachograph device in the vehicle hasn't been 'locked' with a company card.
🟥 Warning: The tachograph device in the vehicle is locked with a company card, but the remote downloads could fail because, either:
The tacho device in the vehicle is locked with a company card not compatible with any cards currently added to the platform (it's most likely locked with a company card that belongs to a different company).
Or, the tachograph device in the vehicle is locked with a known card, but the company card and the vehicle are placed in different depots, so the remote download process could have issues.
