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How to save and download videos from the 'Memory Card' solution

To download a videoclip of a recording:

  1. Go to Cameras ➡ Memory Card and find the recording you want to download.
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  2. Select the camera channel.
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  3. Click on the timeline, on the time you want.
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  4. Click the "Save recording" button on the top right corner on top of the timeline.
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  5. Enter the name of the video, select the channel — or channels — from which you want to download the recording, and adjust the time and length of the video as needed.

    🔔 Duration is limited to a max length of 1 minute, but we can extend this for you, learn more here.

  6. Choose how you want to save the video:
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    • Save as a single video file:
      – In the "Saved Recordings" tab, when watching the recording, you will see all selected channels play together in a single video, shown in a grid format.
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      - When downloaded to your computer, it will be saved as one video file with the same layout.
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    • Save as a multi-view event:
      – In the "Saved Recordings" tab, when watching the recording, it will show one channel at a time, and it will allow you to switch between channels during playback.
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      - When downloaded to your computer, each channel will be its own separate video file.
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  7. Click Save. You will be able to see your download task in the 'Saved recordings' tab (saving a recording may take a some time to process).

  8. From there, when the saving task is done, click the download icon to download it to your computer.
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After the video finishes downloading, it will also be visible in the Camera Events section (with the status 'Saved'). From there you can also make a sharable link to the video, learn more here.

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