Skip to main content
All CollectionsTachograph SolutionDownloaded FilesHow to ...
How to start a remote tachograph file download from the Mapon Driver app
How to start a remote tachograph file download from the Mapon Driver app
Updated over 2 weeks ago

Drivers, employees and even managers can use the Mapon Driver mobile app to do tachograph file downloads on the go.

📘 The downloaded files will go directly to our web platform.

🔔 This feature only works if the vehicle selected allows for remote downloads to be done. The user would also need to have access to the Mapon Driver app.


Download guide

To download tachograph files from the Mapon Driver app:

  1. Select a vehicle (downloads will be requested from the current vehicle).

  2. Click the three-lined icon on the bottom right corner of the app.

  3. Tap on Tachograph download.

  4. Select the type of tachograph file you want to download and press Next.

    📘 Below each option you will see the last time a download was done for that type of file on this vehicle. This will include downloads requested from the web platform.

  5. Follow the steps on the screen to make sure the file is downloaded.

  6. Then press Start download.

The download may take a few minutes, so feel free to continue using Mapon Driver while it runs in the background.

The downloaded files will then be sent to our web Platform, and managers will be able to see them in Tachograph solution ➡ Downloaded files.

Did this answer your question?