There are two ways to create a new route in the Tasks and routes solution — either from scratch or by using already created unplanned tasks.
New empty route
To create a new route from scratch:
Go to
Online Map and click the "Tasks" tab.
Click on the relevant vehicle card.
🔔 Do not click on the licence plate — it will open the vehicle profile, and do not click on the driver’s name — it will open the driver profile.
Click the + Route button at the top.
The route will appear in the Drafts - Unplanned tasks section under the Routes list.
📘 A route needs to have at least one task added in order to be used. Tasks will contain the stops and addresses for the route.
From unplanned tasks
To create a route from existing unplanned tasks:
Go to
Online Map and click the "Tasks" tab.
Click on the vehicle card.
🔔 Do not click on the licence plate — it will open the vehicle profile, and do not click on the driver’s name — it will open the driver profile.
Expand "Drafts" to view the list of Tasks that have been created but not yet assigned to a route.
Tick the checkboxes next to the tasks you want to include in the route, in the order you want them completed.
Click the three-dot menu on any selected task.
Choose Create new route.
A new unplanned route will be created in the Drafts section under the Routes.
📘 Tasks will be added to the route in the order they were selected. If needed, you can reorder them by dragging tasks into the desired sequence.
Deletion
To delete a route, in the Task and routes solution open the Vehicle card and locate the route you want to remove in either the Planned or Drafts section. Click the three-dot menu to the right of the Route ID and select Delete route. The route will be permanently removed from the list.
🚨 All assigned tasks will also be deleted.
🔔 Active route cannot be deleted.