If a driver has finished their task (for example, the last task in a route) but forgot to mark it as completed in the Mapon Driver app, a dispatcher or fleet manager with the right access and permissions in the WEB platform can manually complete it.
Complete a Task in the Platform
To complete the task from the WEB Platform
Go to
Online Map → Tasks.
Find and click the vehicle card (use group filters or scroll the list).
🔔 Do not click on the licence plate — it will open the vehicle profile, and do not click on the driver’s name — it will open the driver profile.
Expand the Planned section.
Expand the Route that is in progress — it will have a green dot next to it.
Locate the green task that is in progress.
Click the checkmark icon on the right side of the task row to mark it as Completed.
🔔 Completing a task this way may result in it missing required document scans or other files that should be attached during performance. If the task requires signed documents, photos, or other proof, have the driver complete it in the Mapon Driver app to ensure all required files are collected.