Connecting IDEM to our platform lets you bring in data from your IDEM devices, so you can view it alongside the rest of your fleet information.
To get started, you will need to:
Contact IDEM to arrange data sharing
Install the integration
Add your IDEM account
1. Contact IDEM
Before data can reach our platform, you need to arrange data sharing with your IDEM contact person.
This is set up entirely on IDEM's side, so your IDEM contact will guide you through it.
📘 The same applies to which data points are shared and visible in our platform. This is configured on their side, and our platform simply displays what IDEM sends us (we can't add or adjust data points).
🔔Keep in mind that different data points may affect pricing on IDEM's side. Talk to your IDEM contact to arrange the data points you need.
✅ You can get your Customer ID from IDEM contact — you can request it if you don't have it yet.
2. Install integration
You will have to obtain the integration:
Go to
Marketplace.
Select the IDEM integration.
Click the Install button on the left side.
📘If Marketplace is not available for you, contact your sales representative to add the IDEM integration in our platform.
3. Add your IDEM account
Once installed, connect the integration to your IDEM account:
Go to
Integrations -> IDEM integration.
Click the "Add integration" button on the top right.
Add your "Account name" and "Customer ID".
Click "Check and save" below.
Once connected, all data received from your IDEM devices is activated automatically — there's no need to activate each unit separately.
If you'd like to stop receiving data from a specific unit, you can deactivate it at any time.
How to disable units
Since all IDEM devices get activated automatically once the integration is connected, here's how to disable them if needed:
Go to
Integrations -> IDEM integration.
Locate the "Enable integration" column.
Press the "Disable" button for the unit.
