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Understanding 'Invoice statuses'
Updated over 2 months ago

If you have forgotten or are not sure whether the invoice has been paid by you or by a responsible employee in your company, you can check whether the invoice has been paid in the Billing & assets section under Invoices. The very first column indicates the status of the invoice payment.

🔔 Keep in mind! Invoice management is available for administrators or users with the appropriate permissions.

Invoice Statuses

Status 'Paid' means that your invoice has been fully paid

Status 'Partly paid' means that once we received your payment the amount covered only a part of the amount of the invoice that was indicated in the payment details. This will also appear on a newer or older invoices if you sent us more than the amount stated in the invoice you tried to pay and if it is less than the previous or the next invoice.

Status 'Unpaid' means that the invoice is not paid or your payment has not reached our account yet.

Here you can also see when the invoice was issued, when the payment was made, and check the payment amount if the payment was made partially or in excess.

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