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How does Two-Factor Authentication (2FA) work?
How does Two-Factor Authentication (2FA) work?
Updated over a week ago

Two-Factor Authentication (2FA) is an extra layer of security that helps protect user's online accounts. Instead of relying solely on a password, 2FA requires a second form of verification before granting access. This way, even if someone gets hold of user's password, they still can't get into user's account without the second verification step.

πŸ“˜ Two-factor authentication is supported for the Platform and Manager mobile application.

πŸ”” Remember! By default this feature will be visible only for the administrators, users with unlimited rights and users with access to all modules.

Two-factor authentication (2FA) management

To find Two-factor authentication (2FA) go to Settings and find the tab Two-factor authentication.
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πŸ“˜ If you do not have this option in your account yet, please contact your Client Project Manager or Mapon Client Support.

Two-factor authentication table will display all users in your company. The table contains the following columns:

  1. Warning count: Displays warnings regarding specific users.

  2. User: User first name/last name.

  3. Web application: Enables/disables Two-Factor Authentication for the particular user for the Web application (Web platform).

  4. Manager application: Enables/disables Two-Factor Authentication for the particular user for the Manager application.

  5. SMS Count and Email Count: Displays the quantity of SMS messages and emails utilized by individual users during the previous and current month regarding Two-factor authentication.

  6. Settings: Hyperlink to the specific user's profile settings for quick access.


Enable/Disable 2FA for Users

Tick the checkboxes for users in Web application column and Manager application column for whom you want to enable or disable Two-factor authentication and click SAVE button.

βœ… To select all users listed on a specific page of the table, simply click on the selection box located in the column header.

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