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How does Two-Factor Authentication (2FA) work?
Updated over 5 months ago

Two-Factor Authentication (2FA) is an extra layer of security that helps protect user's online accounts. Instead of relying solely on a password, 2FA requires a second form of verification before granting access. This way, even if someone gets hold of user's password, they still can't get into user's account without the second verification step.

📘 Two-factor authentication is supported for the Platform and Manager mobile application.

🔔 Remember! By default this feature will be visible only for the administrators, users with unlimited rights and users with access to all modules.

Two-factor authentication (2FA) management

To find Two-factor authentication (2FA) go to Settings and find the tab Two-factor authentication.

📘 If you do not have this option in your account yet, please contact your Client Project Manager or Mapon Client Support.

Two-factor authentication table will display all users in your company. The table contains the following columns:

  1. Warning count: Displays warnings regarding specific users.

  2. User: User first name/last name.

  3. Web application: Enables/disables Two-Factor Authentication for the particular user for the Web application (Web platform).

  4. Manager application: Enables/disables Two-Factor Authentication for the particular user for the Manager application.

  5. SMS Count and Email Count: Displays the quantity of SMS messages and emails utilized by individual users during the previous and current month regarding Two-factor authentication.

  6. Settings: Hyperlink to the specific user's profile settings for quick access.


Enable/Disable 2FA for Users

Tick the checkboxes for users in Web application column and Manager application column for whom you want to enable or disable Two-factor authentication and click SAVE button.

✅ To select all users listed on a specific page of the table, simply click on the selection box located in the column header.

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