This article explains how to work with routes and tasks in the Mapon Driver app.
Start your assigned Route
✅ Start the task before arriving at the location so your dispatcher can track your progress and assist if needed.
To start completing your planned tasks:
Open the Mapon Driver app and select your vehicle, if it’s not already assigned.
On the main Dashboard, under Planned tasks, tap View task.
Review the task form and tap Start task at the bottom.
🔔 If the destination address is incorrect, do not start the task. Contact your dispatcher to update it. If the task has already been started, either mark it as completed yourself or ask your dispatcher to close it and create a new task for you.
Use navigation to the task location via the in-app HERE navigation and follow the route or:
Tap the file & checkmark icon at the bottom.
Then tap View task at the top to open the current task in progress.
Tap the address at the top to copy coordinates or open your preferred navigation app.
Fill out the Task form
When you arrive at the task location:
On the main dashboard, in Planned tasks, tap View task or tap the file & checkmark icon and then View task.
Read any instructions provided by your fleet manager or dispatcher.
If a list of required documents is shown, review it and tap each to start scanning.
Review the instructions for scanning documents with your phone camera and tap Scan document.
Position the document in the camera frame for automatic scanning (or switch to manual mode if preferred).
Review the scan:
Add extra pages with + page if needed.
Tap Done to confirm.
To attach other documents not listed in the form, go to Additional files and tap Scan or upload file, then scan, take a photo, or upload from your device.
To contact your dispatcher, tap Send message and select a specific person or department via Workspaces.
If finished or unable to complete fully, tap Change status and select:
Waiting – to pause and continue later.
Completed – when finished.
If a pop-up says all document scans are required before completing, either go back to add them or tap Add later to complete the task as it is.
Once marked Completed, move to the next task in your route and repeat the same process for each task until the route is finished.
Review your Tasks
To view your planned or completed tasks:
On the main Dashboard, under Planned tasks, tap View all, or
Tap the file & checkmark icon at the bottom.
By default, you’ll see current and upcoming tasks. Switch to the Completed tab at the top to review finished ones.
