You can log any coaching interaction with a driver, whether it was a message, phone call, or in-person conversation, helping you maintain a complete coaching history in one place.
Go to
Driver Management -> Driver Coaching.
On the Leaderboard, click on any driver.
Scroll down to "Coaching history" and click the "Log Coaching Session" button.
Here you can add if it was a Message, or Call/In-person talk, the date, the topics covered, and any other additional notes about the coaching session.
Click "Log activity" to document their coaching session.