First, make sure you have configured your work hours and working days in the fleet efficiency settings. Learn more here.
📘 Data is updated one a day at 2:30 GMT. At this time, efficiency calculations for the previous day are carried out.
Check when was the last time data was collected for this vehicle. This can be checked from the Online Map section. If the information has not been updated for a long time, even though the vehicle has been in use, check if any actions related to the vehicle have affected the tracking device's operation. If the issue persists, contact our Support Team.