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How to use Messaging on the Mapon Manager app

Updated over a week ago

Start a new chat

To start a new chat:

  1. Open the Mapon Manager app on your mobile device.
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  2. Tap the Messages section at the bottom.
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  3. Stay on the Direct Chat & Groups tab or switch to the Workspaces tab at the top (and select the workspace).
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  4. Tap the plus icon at the bottom right.
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  5. Select a receiver (note: you cannot select multiple receivers).
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  6. Type your message and optionally add images or take a photo to attach.
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  7. Tap the green sending icon on the right to send your message.
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🔔 If your User account is linked to a Driver profile, messages sent from the Mapon Manager app will appear only in your User account, not in your Mapon Driver app. Both profiles are separate for the Messaging Solution, even when linked.

Add or remove a chat from favourites

To add or remove a chat, group chat, or workspace from your favourites:

  1. Open the Mapon Manager app on your mobile device.
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  2. Tap the Messages section at the bottom.
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  3. Stay on the Direct Chat & Groups tab or switch to the Workspaces tab at the top (and select the workspace).

  4. Find the chat you want to add to or remove from favourites (use the search feature if necessary).
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  5. Tap and hold the chat until a pop-up menu appears.
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  6. Select Add to favourites or Remove from favourites.
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