Start a New Chat
To start a new chat:
Open the Mapon Manager app on your mobile device.
Tap the Messages section at the bottom.
Stay on the Direct Chat & Groups tab or switch to the Workspaces tab at the top (and select the workspace).
Tap the plus icon at the bottom right.
Select a receiver (note: you cannot select multiple receivers).
Type your message and optionally add images or take a photo to attach.
Tap the green sending icon on the right to send your message.
🔔 Keep in mind! If your User account is linked to a Driver profile, messages sent from the Mapon Manager app will appear only in your User account, not in your Mapon Driver app. Both profiles are separate for the Messaging Solution, even when linked.
Add or Remove a Chat or Group from Favourites
To add or remove a chat from favourites:
Open the Mapon Manager app on your mobile device.
Tap the Messages section at the bottom.
Stay on the Direct Chat & Groups tab or switch to the Workspaces tab at the top (and select the workspace).
Find the chat you want to add to or remove from favourites (use the search feature if necessary).
Tap and hold the chat until a pop-up menu appears.
Select Add to favourites or Remove from favourites.
