Start a new chat
To start a new chat or conversation:
Open the Mapon Driver app on your mobile device.
Tap the
Messages section at the bottom.
Tap the plus icon at the bottom right.
Select whether the message should go as a Direct message or to a Workspace.
Based on your selection, choose where to send the message.
Write your message (and optionally use the
plus icon to add an image, file, contact, location, take a photo or scan a document).
Tap the
green send icon to send your message.
🔔 If your Driver profile is linked to a User account, messages sent from the Mapon Driver app will appear only in your Driver account, not in your User account. Both profiles are separate for the Messaging Solution, even when linked.
Add or remove chat from favourites
To add or remove a chat or conversation from your favourites:
Open the Mapon Driver app on your mobile device.
Tap the
Messages section at the bottom.
Find the chat you want to add to or remove from favourites.
Tap and hold the chat until a pop-up menu appears.
Tap Add to favourites or Remove from favourites.
Delete a conversation
To delete a chat or conversation:
Open the Mapon Driver app on your mobile device.
Tap the Messages section at the bottom.
Find the chat you want to delete.
Tap and hold the chat until a pop-up menu appears.
Tap Delete conversation and confirm by tapping it again.
🔔 Deleting the conversation will only archive or hide it on your device. It will be restored once any participant sends a new message.
Delete a message
To delete a message you have sent:
Open the Mapon Driver app on your mobile device.
Tap the Messages section at the bottom.
Find and open the chat containing the message you want to delete.
Locate the message you want to delete.
Tap and hold the message until a pop-up menu appears.
Tap Delete message.
🚨 Incoming messages cannot be deleted.