Start a New Chat
To start a new conversation:
Open the Mapon Driver app on your mobile device.
Tap the Messages section at the bottom.
Tap the plus icon at the bottom right.
Select whether the message should go as a Direct message or to a Workspace.
Based on your selection, choose a receiver: User, Driver, or Workspace.
Type your message and optionally add an image, file, contact, location, or take a photo/scan a document using your mobile device’s camera.
Tap the green sending icon on the right to send your message.
🔔 Keep in mind! If your Driver profile is linked to a User account, messages sent from the Mapon Driver app will appear only in your Driver account, not in your User account. Both profiles are separate for the Messaging Solution, even when linked.
Add or Remove a Chat or Group from Favourites
To add or remove a conversation from favourites:
Open the Mapon Driver app on your mobile device.
Tap the Messages section at the bottom.
Find the chat you want to add to or remove from favourites.
Tap and hold the chat until a pop-up menu appears.
Tap Add to favourites or Remove from favourites.
Delete a Conversation
To delete a conversation:
Open the Mapon Driver app on your mobile device.
Tap the Messages section at the bottom.
Find the chat you want to delete.
Tap and hold the chat until a pop-up menu appears.
Tap Delete conversation and confirm by tapping it again.
🔔 Keep in mind! Deleting the conversation will only archive or hide it on your device. It will be restored once any participant sends a new message.
Delete a Message
To delete your message:
Open the Mapon Driver app on your mobile device.
Tap the Messages section at the bottom.
Find and open the chat containing the message you want to delete.
Locate the message you want to delete.
Tap and hold the message until a pop-up menu appears.
Tap Delete message.
🚨 Incoming messages cannot be deleted.