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Start here: Create routes with tasks, send to drivers, and monitor progress

Planning your team’s work does not need to be complex. The “Tasks and routes” solution lets you create routes with tasks, send them to your drivers, and check the results in a few steps.

To open the solution, go to Map and click the Tasks tab:

Note: Make sure the driver has access to the Mapon Driver app. This is where they’ll see their assigned routes and tasks.


Step 1: Create a route for a vehicle

  1. Under Planning, click the vehicle’s card to open the vehicle:

  2. Click + Route at the top. A new empty route appears at the end of the list under Routes, named by its ID:

For other ways to create a route, see “What are all ways to create routes?”.

Note: If you do not know the vehicle yet, plan the route in the Pool instead and move it to a vehicle later. See How to plan routes and tasks in the Pool.


Step 2: Add tasks to the route

  1. Expand the new route.

  2. Click Add task or drag and drop here. In a route that already has tasks, click + Task at the bottom:

  3. Fill in the address, task type, and date and time. The new route is already selected:

  4. Click Save:

Repeat for each stop. The route is calculated as you add tasks, and you can drag tasks to change their order. For more options, see “What are all ways to create tasks?”.


Step 3: Send the route to the driver

The driver sees the route only after you send it. When the route is ready, click Send to driver at the top of the route:

The button changes to Sent. The driver who selects this vehicle in the Mapon Driver app, or has this vehicle assigned to them, can now see the route and start the tasks. If you change the route later, send it again so the driver gets the latest version. See “How to send a route with tasks to a driver”.

Note: Sending routes requires the Send to Driver add-on for the vehicle. Without it, the Send to driver button is not active.


Step 4: Monitor progress

After you send a route, you can follow the driver’s progress in real time.

  • Fleet overview: under Planning, each vehicle with a sent route shows the driver’s current and next task.

  • Colors on the map: each segment of the route has a color. Green is the segment in progress, blue are upcoming segments, and grey are completed segments. A yellow dashed line shows the actual route taken. See “What do the route colors on the map mean?”.

The Fleet overview shows each vehicle’s current task and next task:

On the vehicle’s map, the segment colors show how far the route has progressed:


Step 5: Review completed routes

After a route is finished, review it in Tasks → History: which tasks were done and when, and planned against actual time and distance. The map shows the planned route and the actual route driven, so you can see where the vehicle deviated from the plan.

The History section lists completed routes with their route analytics:

On the History map, you see the planned route and the actual route driven:

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